Switched service providers a few weeks ago from Tele 2 for phone to Comhem's offer of phone and broadband for the same price as Tele2 was charging just for the phone line rental. Well - broadband works fine but the phone phone works to receive calls , but I am unable to dial out and make calls.
Emails to customer services have been going back and forth and I found a way for Comehem to call me by finding them on line and then clicking on a link where they call you up for free 
*pats herself on the back for discovering this ingenious solution *
I've done this 3 times today and spoken to a Niklas , an Andrea and finally a Jesper.
These people must also have the patience of saints to deal with confuddled irate neurotic non techie users like myself 
Out of respect to them , I have decided to take this fixing as an exercise is patience , politenessand clarity and not bursting into tears out of sheer frustration,keeping swearing to a minimum when having to answer VERY difficult questions about modem , flashing lights, cables , SERIAL NUMBERS !!! 
'sorry I can't see .. them numbers are MINISCULE
Anyway......Jesper has now told me that he is sending real life Com Hem techie person round to sort things out for me 
- When ? I ask
_ Sometime soon. says Jesper
- Tomorrow ? Day after ...?
- We will get in touch.
Hope springs eternal 
Full moon blessings, dear friends xxx 
xxx
Apart from that , everything went smoothly. I walked to the hospital , arrived early and was seen straight away . In and out in 20 minutes. I've only been to this hospital once before I think and that was with the Prof. The telephone number they had for me for was over 15 years old !
